Privacy Policy
Last updated: September 18, 2026
At Chason the Sun, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our store, create an account, place an order, or otherwise interact with our website and services (the "Services").
Our store is built and hosted on the Base44 platform, with payment processing handled by Base44 Payments (powered by Wix). By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.
Information We Collect
We collect the following types of personal information:
Contact & Account Information
Your name, email address, phone number, and account credentials (username and password) when you create an account or contact us.
Order & Shipping Information
Your shipping address, billing address, and order details (items purchased, quantities, customizations) when you place an order.
Payment Information
Payment card and transaction details submitted through our payment processor, Base44 Payments (powered by Wix). We do not store full card numbers on our servers.
Communications
The content of messages you send us through our contact form, customer support emails, or review submissions.
Product Reviews & Photos
Your name, rating, written feedback, and any photos you choose to upload when leaving a product review.
Device & Usage Information
Your IP address, browser type, device identifiers, and information about how you browse and interact with our store, collected automatically through cookies and analytics.
How We Collect Your Information
- •Directly from you — when you create an account, place an order, submit a review, or contact us.
- •Automatically — through cookies, analytics tools, and your device when you browse our store.
- •From our service providers — such as Base44, Wix, and shipping carriers that process information on our behalf to fulfill your orders.
How We Use Your Information
We use your personal information for the following purposes:
Process & Fulfill Orders
To process your payments, arrange shipping, manage returns and exchanges, and deliver the products you purchase.
Provide & Improve the Store
To operate and maintain our store, personalize your shopping experience, remember your cart and preferences, and improve our products and services.
Customer Support
To respond to your inquiries, provide order updates, and assist with returns, exchanges, or product questions.
Marketing & Communications
To send you promotional emails, order confirmations, and service notifications. You can opt out of marketing emails at any time.
Security & Fraud Prevention
To authenticate your account, detect and prevent fraudulent or unauthorized activity, and protect the security of our store and customers.
Legal Compliance
To comply with applicable laws, respond to legal requests, and enforce our terms of service and policies.
How We Share Your Information
We do not sell your personal information. We share it only as necessary to operate our store and fulfill your orders, with the following categories of recipients:
Base44
Our platform provider that hosts our store, database, and application infrastructure. Base44 processes and stores your information to operate the Services.
Base44 Payments (Wix)
Our payment processor that handles checkout, payment authorization, and transaction processing. Your payment information is collected and processed by Wix in accordance with its privacy practices.
Shipping Carriers
Carriers such as USPS and others that deliver your orders. We share your name, shipping address, and order details as needed to fulfill your purchase.
Service Providers
Third parties that help us run our store, such as analytics providers, email delivery services, and fraud prevention tools. They process your information on our behalf and under contractual obligations.
Legal Authorities
When required by law, court order, or to protect the rights, property, or safety of our store, our customers, or others.
Cookies & Tracking Technologies
We use cookies and similar technologies to remember your shopping cart, recognize you when you return, and understand how visitors use our store. Your cart contents are stored locally in your browser. We also use analytics tools to collect aggregate usage data. You can control cookies through your browser settings, but disabling them may affect some features of our store.
Data Retention
We retain your personal information for as long as your account is active and as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our policies. Order and transaction records are typically retained for the period required by applicable tax and accounting laws.
Data Security
We take reasonable measures to protect your personal information using industry-standard security practices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Your payment information is processed by Base44 Payments (Wix) under their security standards, and we do not store full credit card numbers on our servers.
Your Privacy Rights
Depending on where you live, you may have the following rights regarding your personal information. These rights are not absolute and may be subject to legal exceptions.
Access
Request a copy of the personal information we hold about you.
Delete
Request that we delete the personal information we maintain about you, subject to legal retention requirements.
Correct
Request that we correct inaccurate or incomplete personal information.
Opt Out of Marketing
Unsubscribe from promotional emails at any time using the unsubscribe link in our emails. You may still receive transactional emails about your orders.
Opt Out of Targeted Advertising
Depending on where you live, you may have the right to opt out of the sharing of your personal information for targeted advertising purposes.
Data Portability
Request a portable copy of your personal information in certain circumstances and where required by applicable law.
To exercise any of these rights, please contact us using the details below. We will respond to your request within the timeframe required by applicable law. We will not discriminate against you for exercising your rights.
Children's Privacy
Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
Third-Party Links
Our store may contain links to third-party websites, such as social media pages. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing them with any personal information.
International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States, where our servers and service providers are located. We take steps to ensure your information is protected in accordance with this Privacy Policy and applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out and we'll be happy to help.
Send Us a Message